![Xiaomi Redmi Note 9 Pro](https://media.techbone.net/img/250-19548-xiaomi-redmi-note-9-pro.webp)
Xiaomi Redmi Note 9 Pro Proximity Sensor is not working
I am recently bought a Redmi Note 9 Pro. It has been observed that phone’s proximity sensor is not working and screen is lit and it doesn’t turn off during phone call.
May guide how to resolve the issue so that screen will be turns off during phone call.
1 Answers
Hello sarajit!
Can you please check if your phone has the following setting?
Greetings!
![Step 1: Open the Phone app How to Turn On/Off Proximity sensor - Open the Phone app](https://media.techbone.net/img/450-6449-how-to-enable-or-disable-proximity-sensor.webp)
![Step 2: Open the Settings How to Turn On/Off Proximity sensor - Open the Settings](https://media.techbone.net/img/450-6450-how-to-enable-or-disable-proximity-sensor.webp)
![Step 3: Tap on Incoming call settings How to Turn On/Off Proximity sensor - Tap on Incoming call settings](https://media.techbone.net/img/450-6451-how-to-enable-or-disable-proximity-sensor.webp)
![Step 4: Enable or disable Proximity sensor How to Turn On/Off Proximity sensor - Enable or disable Proximity sensor](https://media.techbone.net/img/450-6452-how-to-enable-or-disable-proximity-sensor.webp)
- Open the Phone app
- Open the Settings
- Tap on Incoming call settings
- Enable or disable Proximity sensor
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