C

Call receivers are hearing an echo all the time.  How can i stop this?

I've tried with sound enhancement on and off and it doesn't make a difference.  It doesn't effect me but every caller hears a bad echo.


5 Answers


Hey, Cal!

In most cases this is due to the network connection of the callers themselves.

Greetings!

C

thanks for the prompt reply.  unfortunately, this is no the case in this instance as there is no issue on other mobile phones that I have tried.  

Hello again!

The phone may be causing the earpiece to transmit the signal to the microphone.

Please try the following if you have the possibility. Please connect a headset to the device and start a call.

If the problem also occurs when using the headset, it must have another cause.

Greetings!

C

Hi again,

 

The phone doesn't have an echo when it is connected to my handsfree in my car.

I will try a headset to see if this makes a difference

Thanks for your answer!

It shouldn't make any difference to handsfree in a car, but it's worth a try.

If you don't have any problems with a headset either, you can try to fix the problem by resetting the phone to factory defaults.

If the error persists, it is unfortunately the phone itself.


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