Doogee X10S my phone will not connect to my home wifi
my phone disconnected from my home WiFi router and i reset my phone however this did not fix the problem. i have now factory reset my mobile and i am still having the same problem. could you possibly help please?
9 Answers
Hello Reanna!
Has the router been restarted yet? This often solves such small problems or disturbances.
Greetings!
Hello Denny,
yes, I have rstarted my router
Hello again!
When you search for available WiFi networks, your smartphone will find your home WiFi?
Greetings!
yes it does
Can you connect after entering the password and then the phone disconnects again?
i putin the password but it doesnt let me log in it will straight away say the password is unchanged
Hello!
If the device says that the password is unchanged, I understand it as if the phone is still connected to the network or it is still saved in the WiFi-Settings.
If this is true, please delete the network completely and try to connect it again.
Greetings!
I have deleted the network and tried to connect again several times and all it does is save the network and say password unchanged
Could you please give us the exact wording of the failure?
Then we can understand it better and search for a solution.
Thanks!
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