J

I get all the notifications in a big delay on my recently purchased cubot note 20 pro. 

Is there anything that can be done, please? 


7 Answers


Hi James4013!

If it's about all notifications, I would guess data saver mode or power saver mode, are those disabled?

J

Yes, they are disabled. 

Hi James4013!

Have you checked the background data usage of apps?

Please, follow these steps: Settings > Apps & Notifications > View all apps > Choose an app > Mobile data and Wi-Fi > Background usage and/or Unrestricted data access

Greetings!

J

Thank you for the advice. I have tried as you suggested and it doesn't work. 

Hi James4013!

According to a user, the system app "Duraspeed" is a background app killer. Please navigate to Settings > Apps > Show system apps > Duraspeed and take a messenger app as an exception that is always allowed to run in the background.

Please try this and report back.

Greetings!

J

I don't have Duraspeed installed on my smartphone. Should I install it? 

Hello James4013!

Since the reports of the users are rather negative, I would not install Duraspeed voluntarily.

So if the problem is not that either, I will talk again with my colleague. Maybe he still has a crucial idea.


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